Trade-In
Trade in your laptop or computer
Bring your old device to Rayka Technology in Richmond Hill and put its value toward something new. Fast assessment, fair offer, store credit with no expiry.
See how it worksHow the trade-in works
1
Bring in your device
Visit our Richmond Hill store with your laptop or computer, a valid government-issued photo ID, and the power adapter if you have it.
2
We document everything
A technician completes an intake form with you — recording the make, model, serial number, and visible condition. You get a copy as your drop-off receipt.
3
Technical assessment
Our certified technicians run a full diagnostic: screen, keyboard, battery, storage, ports, and more. This typically takes 1–3 business days.
4
You receive a written offer
We'll contact you with a store credit offer based on your device's assessed condition. The offer is valid for 5 business days.
5
Accept or decline — your choice
Accept and redeem your store credit right away, or decline and pick up your device at no charge (within 5 business days).
6
Secure data wipe & credit issued
Upon acceptance, we perform a certified data erasure and issue your Store Credit Certificate — ready to use toward any laptop, computer, or IT service.
What we accept
✓
Windows laptops✓
MacBooks & macOS laptops✓
Chromebooks✓
Desktop computers & all-in-ones✓
Workstations & business computing equipmentWe do not accept tablets, smartphones, standalone monitors, printers, or devices with removed or defaced serial numbers, active financing/leases, or reported as lost or stolen.
Condition grades & trade-in credit
Excellent
Up to 60%
Fully functional, minimal cosmetic wear, no cracks
Good
Up to 40%
Fully functional, moderate wear, minor scratches
Fair
Up to 25%
Functional with minor issues, visible scratches or dents
Poor
Case by case
Significant issues, broken parts, heavy damage
Not accepted
—
Non-functional, liquid damage, missing components, severe cracked screen
Credit percentages are applied to Rayka's assessed fair market value — not the original retail price. Final offers are at Rayka's discretion based on current market conditions.
What to bring
- Valid government-issued photo ID (Ontario driver's licence, passport, PR card, etc.)
- Your device, powered on if possible
- Power adapter / charger (strongly recommended — absence may affect offer value)
- Original packaging or accessories are optional, but can positively influence your offer
Store credit — how it works
- Redeemable toward any laptop, computer, or IT service at Rayka
- No expiry date — credit stays on your account until you use it
- Cannot be exchanged for cash or gift cards
- Non-transferable to another account
- If your purchase is less than your credit balance, the remainder stays on your account
- Once a trade-in is accepted and a certificate is issued, the transaction is final
Frequently asked questions
Yes — please back up and remove all personal data before drop-off. We perform a secure data wipe upon trade-in acceptance and are not responsible for any data remaining on the device.
Most assessments are completed within 1 to 3 business days. We'll contact you as soon as your offer is ready.
No problem. You can retrieve your device within 5 business days at no charge. After 5 business days, a storage fee of $5.00 CAD per day may apply.
No. Devices subject to active financing, lease, or lien agreements are ineligible. You must be the sole legal owner of the device, free of any encumbrances.
Any device identified as stolen will be held and reported to York Regional Police. No store credit will be issued, and the presenter may be subject to investigation. We comply fully with applicable provincial and federal laws.
Yes. You must be at least 18 years of age, or accompanied by a legal guardian or authorized representative.
Ready to trade in?
Stop by our Richmond Hill store — no appointment needed. Our team is happy to answer any questions before you bring your device in.
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